Novatel, together with the other sister companies from the Magyar Telecom/Deutsche telecom group operates an extensive, fully owned, redundant network in Central and Eastern Europe. In our strategic routes we own the network down to the ducts and most of the regional operators use DF IRUs, collocation or wavelengths service delivered by our group. Via the cross-border interconnects to Macedonia, Greece and, especially Turkey, we are presently the main provider of high-capacity transit services to other regions.
Novatel NOC Operator is an entry level technical position, suitable for motivated individuals willing to learn and advance in the field of telecommunication technologies.





– Job suitable for candidates with little or no experience
– Job suitable for candidates who are learning Telecommunications and Networking, but still don’t have a degree
– Job suitable for students, flexible shifts
– Ability to work in a 24×7 shift pattern

– Use network tools to monitor core network and customer services
– Proactively initiate incident management process
– Perform diagnostics on all IP network and customer faults
– Track the incident management of proactive and reactive issues
– Coordinate NOC activities with local Field Operations
– Management and Technical escalation of Trouble Tickets

– General knowledge of telecom industry and standards
– Excellent knowledge of English
– Previous experience with Trouble Ticketing and network monitoring tools will be considered as an advantage
– IP, MPLS and routing knowledge will be considered as an advantage

– Extensive on the job training
– Great working atmosphere within a team of successful talented and motivated professionals
– Opportunity to work in a fast-growing environment
– Structured working environment
– Competitive remuneration package (include Multisport card)
– Exposure to a diverse array of technologies
– Opportunities to further technical education (including CCNA)
– Bonus scheme every 3 months

If you are interested in our job position, please send your applications and CVs

Job Category: NOC Operator
Job Type: Full Time
Job Location: Garitage Park 2 Donka Ushlinova Street Sofia 1756

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