The management and Board of Magyar Telekom Group are unanimous in their commitment that the Magyar Telekom Group will conduct all business activities in accordance with the highest legal and ethical standards. In support of this commitment the Magyar Telekom Corporate Compliance Program has been developed. Novatel, as member of the Magyar Telekom Group, undertakes all the responsibilities and commitments derived from the Group Corporate Compliance Program by implementing it fully in its business activities.
The Corporate Compliance Program applies to all bodies, organizations, directors, officers and employees of the Magyar Telekom Group as well as to consultants, agents, representatives, and all other persons or bodies who carry out work on behalf of any company within the Group. Additionally, we expect our business partners, suppliers and customers to aid us in this effort by acting in a similarly ethical manner. As such, certain aspects of the Magyar Telekom Corporate Compliance Program, apply not just to Magyar Telekom Group employees, but also to third parties with whom we do business.
The Magyar Telekom Corporate compliance program has been designed to ensure that the Group conducts its business to the highest standards of awareness, training, commitment, and adherence to applicable laws and regulations. To do so requires the implementation of policies and procedures that address potential compliance risk areas together with identifiable mechanisms for reporting, investigating, monitoring, and correcting cases of suspected or actual non – compliance.
Form of Submitting Complaints and Comments
Complaints and Comments can be submitted by phone, letter, e-mail or to the Magyar Telekom Ethicsline.
- Magyar Telekom Ethicsline at +36 1 458 7780 +36 1 458 7780
- The Magyar Telekom Ethicsline is available 24 hours a day, 365 days a year.
Reporting persons may also submit questions and reports via email at mondd.el@telekom.hu; or via letter to the following address :
Group Compliance Director
H-1097 Budapest, Kalman Konyves 36
HUNGARY
Or
By contacting the Group Compliance Director (+36 1 458 7030)
Complaints and comments may be submitted anonymously.
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Contact Us
Address:
Building 3, Floor 1, Office 312
Garitage Park
2 Donka Ushlinova Street
Sofia 1756, Bulgaria
Telephone: +359 2 986 04 05
Fax: +359 2 986 04 06
E-mail: office@novatel.bg, sales@novatel.bg
Network Operation Center (NOC):
- 24/7: +359 2 440 93 00
- E–mail: noc@novatel.bg