CASE STUDY: PLUS 500

The Bulgarian office of Plus500 have chosen “a perfect fit” managed services provided by a single provider

The Bulgarian office of Plus500 have chosen “a perfect fit” managed services provided by a single provider. The world-famous trading platform bet on an integrated solution by Novatel.

About Plus500

Plus500 is a leading provider of contracts for difference (CFDs), providing unparalleled trading conditions of shares, currencies, commodities, ETF, options and indices along with innovative technology for trade. At present Plus500 offers a portfolio of over 2000 instruments.

Business Case

The opening of an office in Bulgaria and the prospects for rapid expansion of the business and staff require the provision of network connectivity of high quality with guaranteed security to ensure the business of Plus to 500 in the shortest time. Novatel has won the contract with its proposal for the deployment of managed services, thanks to the rapid response, flexibility and guarantees of performance.

Challenges

Following the decision of Plus 500 to officially open an office in Bulgaria so that they can serve the local customers but also deal with global projects, it is time now for its technical provision. The office of Plus500 in the brand-new office building – Capital Fort, in Tsarigradsko shose Blvd., has a perspective to recruit up to 300 employees in the near future. All of them will need to have reliable access to the Internet, to ensure the protection of the network from external attacks and threats such as viruses and other malicious code. Added to this is the provision of wireless access for conference meetings and visitors to the office.

The Integrated Services of Novatel Win Over the Competitors

Plus500 creates an assignment for the required functionality and puts short deadline for provision and putting into operation. The partner that provides the service is expected to develop the design infrastructure which he offers to implement.Plus500 creates an assignment for the required functionality and puts short deadline for provision and putting into operation.

The partner that provides the service is expected to develop the design infrastructure which he offers to implement.Very soon after the initiation of the communication between Plus500 and Novatel, the range of services included in the offer became significantly wider as the Deutsche Telekom subsidiary can provide a large number of additional services along with the necessary equipment.

The active position of Novatel for many current managed services – an emphasis in the company portfolio – leads to widening of the proposal with the addition of:

configuration of the equipment secures network connectivity and Internet access;
providing secure high-speed wireless access to internal meetings of the teams and visitors to offices;
installation, adjustment and 24×7 monitoring of the firewall which takes care of the security of the internal network.

All offered services go bundled with monitoring of the performance and a response in previously agreed time in case of problems.

Success Factors

What makes the offer of Novatel unique is the full integration of services – the company relies only on their own resources and tested equipment enabling it to offer 100 percent compatibility guarantee for performance with regulated response time and single point of contact in need of support.

Novatel Won the Contract Over Competitors Thanks to Several Important Advantages

It can offer a complete solution for providing Internet access (incl. Wireless), network connectivity and security. The other participants in the inquiry offer equipment through subcontractors and place much longer delivery times and different points of support.

Provides a single point of contact when a problem arises, whether it concerns the existence of a connection or the equipment.

Prepares an offer that fits best which contains exactly and only the necessary hardware and services. Reacts very quickly to the preparation of tenders and flexibly adapts them to customer requirements.

Manages to commit to the desired time to install the systems providing in the beginning some working equipment, which to be subsequently replaced in a very short downtime.

Offers a competitive price.

Implementation, fully meeting the customer’s expectations

Novatel manages to implement and adjust the necessary equipment minimizing the involvement of IT human resources from Plus500.

According to Mr. Venelin Dimitrov, SOO of Plus500BG, “The most important advantage of Novatel was the fact that we get access and equipment with appropriate support from a single provider. Our initial intention to buy our own active equipment was quickly changed toward using managed services because the advantage of the price in this model of work is essential. ”

The intention of Plus500 is to increase the used managed services offered by Novatel in the process of expanding the company’s activities and the expansion of its team in Bulgaria.

If you want to take advantage of the unique benefits of the managed services offered by Novatel, contact us for a free consultation at sales@novatel.bg or +3592 986 04 05.

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