CASE STUDY: PLUS 500
The Bulgarian office of Plus500 have chosen “a perfect fit” managed services provided by a single provider. The world-famous trading platform bet on an integrated solution by Novatel.
The Integrated Services of Novatel Win Over the Competitors
The partner that provides the service is expected to develop the design infrastructure which he offers to implement.Very soon after the initiation of the communication between Plus500 and Novatel, the range of services included in the offer became significantly wider as the Deutsche Telekom subsidiary can provide a large number of additional services along with the necessary equipment.
The active position of Novatel for many current managed services – an emphasis in the company portfolio – leads to widening of the proposal with the addition of:
- configuration of the equipment secures network connectivity and Internet access;
- providing secure high-speed wireless access to internal meetings of the teams and visitors to offices;
- installation, adjustment and 24×7 monitoring of the firewall which takes care of the security of the internal network.
All offered services go bundled with monitoring of the performance and a response in previously agreed time in case of problems.
Novatel Won the Contract Over Competitors Thanks to Several Important Advantages
Provides a single point of contact when a problem arises, whether it concerns the existence of a connection or the equipment.
Prepares an offer that fits best which contains exactly and only the necessary hardware and services. Reacts very quickly to the preparation of tenders and flexibly adapts them to customer requirements.
Manages to commit to the desired time to install the systems providing in the beginning some working equipment, which to be subsequently replaced in a very short downtime.
Offers a competitive price.
Implementation, fully meeting the customer’s expectations
Novatel manages to implement and adjust the necessary equipment minimizing the involvement of IT human resources from Plus500.
According to Mr. Venelin Dimitrov, SOO of Plus500BG, “The most important advantage of Novatel was the fact that we get access and equipment with appropriate support from a single provider. Our initial intention to buy our own active equipment was quickly changed toward using managed services because the advantage of the price in this model of work is essential. ”
The intention of Plus500 is to increase the used managed services offered by Novatel in the process of expanding the company’s activities and the expansion of its team in Bulgaria.
If you want to take advantage of the unique benefits of the managed services offered by Novatel, contact us for a free consultation at email@example.com or +3592 986 04 05.
CONTACT OUR TEAM
Contact Form (Services)
Building 3, Floor 1, Office 312
2 Donka Ushlinova Street
Sofia 1756, Bulgaria
Telephone: +359 2 986 04 05
Fax: +359 2 986 04 06