NOVATEL

We are a leading national carrier offering our customers a wide range of top excellence telecommunication services.

About Us

Who we are and why can you trust us to manage your IT infrastructure.

Novatel

Novatel was established in the end 2004 as part of Deutsche Telekom Group. As a member of one of the largest European telecommunication companies, Novatel offers a competitive alternative in the field of telecommunications on the Bulgarian communication market. We are a leading national carrier offering our customers a wide range of top excellence telecommunication services.

Novatel operates extensive, fully-owned, leading-technology regional fiber optics network with 39 PoPs across Bulgaria. As a part of Deutsche Telekom group we stick to the highest industry standards in operations, maintenance and customer service.

Based on the extensive international experience and the solid competences and capabilities of our group, Novatel provides telecommunication services at competitive prices primarily for business partners and Internet service providers in the South Eastern European region.

Deutsche Telekom

Deutsche Telekom is one of the world’s leading integrated telecommunications companies, with approximately 129 million mobile customers, 36 million fixed-network lines, and more than 16 million broadband lines.The product porfolio includes fixed-network/broadband, mobile communications, Internet, and IPTV products and services for consumers, and information and communication technology (ICT) solutions for business and corporate customers.

Deutsche Telekom is present in around 50 countries. With a staff of some 247,000 employees throughout the world, the generated revenue of 2010 is EUR 62.4, over half of it outside Germany.

Mission

Our mission is to help businesses to have a high-quality enterprise-class ICT infrastructure, accompanied with flexible pricing and exceptional customer experience.

Corporate Values

Addressing the trends within the industry such as rapidly changing behavior of our customers, evolving technologies or an increasing bandwidth demand, Novatel/Novatel/Deutsche Telekom has consistently putting itself to the test and evolve its vision and goals.

In this process, corporate culture is key and the corporate values act as cornerstones forming this culture. Therefore, the Guiding Principles have been evolved. They are strong tools which guide our behavior and represent our values and beliefs. However, the values are not just made for internal use – it is also meant for the outside world. They emphasize the role Novatel/Novatel/Deutsche Telekom is playing as a responsible corporate citizen.

The five Guiding Principles of Novatel/Deutsche Telekom

  • Customer delight drives our action. This principle focuses on the most important thing for the business: not only satisfying customers, but delighting them. The customers’ thoughts, feelings, needs and experience must drive Novatel/Deutsche Telekom.
  • Respect and integrity guide our behavior. The second principle goes beyond respecting one another as colleagues in every day business. It is also about truly respecting customers, partners, suppliers and shareholders.
  • Team together, team apart. The third principle focuses on Novatel/Deutsche Telekom’s culture of working together. Teams should openly discuss issues and exchange opinions. But once a decision has been made, the decision is upheld by the entire team. At separate workplaces all over the world, the decision is implemented and executed as one team.
  • Best place to perform and grow. The fourth principle recognizes the importance of employees for the company and company culture. To become the most highly regarded service company in the telecommunications industry and beyond, Novatel/Deutsche Telekom relies on the commitment and success of everyone. This principle combines the commitment from both management and employees to make Novatel/Deutsche Telekom the best place to perform and grow.
  • I am T, count on me. The final principle involves personal commitment to Novatel/Deutsche Telekom from every employee. It means that when a customer has a problem each employee is personally committed to solving it. Colleagues can count on one another as well as shareholders and customers counting on the company.

The Guiding Principles are the basis of how we work together for our customers, shareholders and the public. The top management at Novatel/Deutsche Telekom is committed to living the values at all times and to embedding them in the Group. The goal is for all employees, to truly live the vision and values.

Building up on that, the Code of Conduct is our code of behaviour and makes our Guiding Principles more tangible. It defines the rules for our daily business both internally and externally. It creates the bridge between the Guiding Principles and the many different guidelines and legal regulations within the Group. It also complies with the listing standards of the New York Stock Exchange.

Preliminary Remarks on the Code of Conduct
Corporate Vision and Values

Our activities are determined by our Group vision, our mission and our six central values.

Our Vision: Novatel/Deutsche Telekom – a global leader in “Connected Life and Work”.

Our Mission: We mobilize personal, social and business networking.

T-Spirit outlines our approach to implement our vision and achieve our goals:

  •     Superior Value – “We constantly enhance the value of Deutsche Telekom.”
  •     Passion for our Customers – “We delight our customers by providing them with excellent products and services.”
  •     Innovation – “We create a culture of innovation in which we enjoy working.”
  •     Respect – “We benefit from our cultural diversity; we respect and help each other.”
  •     Integrity – “We communicate in an open and honest way and deliver what we promise.”
  •     Top Excellence – “We think and act resolutely and strive constantly for greater efficiency with the right people in the right jobs. We consistently reward performance while taking action against misconduct.”

The applicable legal system, our vision, our mission and our corporate values form the basis for all corporate decisions and our daily business activities. This is the foundation of our corporate culture, which fosters trust in our Group.

Implementation

Group management allows for an open and predictable corporate culture. Here, the employees differentiate between appropriate and questionable behavior on the basis of the moral, legal and corporate values of the Novatel/Deutsche Telekom Group.

The Novatel/Deutsche Telekom Group expects its senior executives to carry out all business efficiently and in line with the Code of Conduct. To achieve this, senior executives shall provide the necessary working conditions for employees and ensure compliance with the Code of Conduct. They consistently identify, discuss and prevent misconduct and take consequent action against it.

All employees must act in compliance with the Code of Conduct. In case of doubt, employees should not hesitate to confide with their superiors or the responsible organization.
Violations of the Code of Conduct may have consequences as provided by employment law or, in the case of civil servants, disciplinary consequences.

Application and Validity

The Code of Conduct applies to all employees of the Novatel/Deutsche Telekom Group: Boards of Directors, managing directors, senior executives, employees, civil servants and persons whose status is equivalent to that of employees (e.g. temporary workers, consultants).

When implementing the Code of Conduct, international affiliates shall abide by their respective national legislation.

http://www.telekom.com/dtag/cms/content/dt/en/31424

Team

Our team consists of young and highly qualified and motivated IT experts in various areas, covering all needed aspects of building and supporting a smooth working corporate IT infrastructure.

Gerassim Y Slavov

CEO

Gerassim Y Slavov has extensive experience in the field of building successful brands and developing marketing strategies and activities to grow revenue and increase brand loyalty, aimed at precisely targeted audiences.

His management experience in telecommunication companies such as Azerfon (Baku, Azerbaijan), AMC (Tirana, Albania), Velcom (Minsk, Belarus) and Mobiltel (Sofia, Bulgaria) provides a high level of expertise in the development of companies in the technology sector.

Gerassim’s experience as a creative director in one of the titans of advertising, Leo Burnett, adds completeness to his ‘experience map’, proving the knowledge of the entire process of preparing, establishing and developing a brand and the company behind it, especially in the high-tech and media industries.

Gerassim speaks Bulgarian (mother tongue), English, Russian, and Italian fluently, and has a working knowledge of German.

He holds an MBA from the University of Lincoln, United Kingdom. His master’s degree is from the University of Limerick in Ireland and the bachelor’s degree is from the American University in Bulgaria.

Dimitre Glouchkov

Finance and Operation Director

Dimitre Glouchkov is a Operations and Financial professional.

He has more than 8 years of experience as a Head of Operations and Finance and Senior Finance Controller at Novatel and more than 10 years of international finance controlling experience at international companies (countries i.e. France).

His international expertise and background is in Telecommunications, IT and Pharmaceutical industries. Dimitre is acting as a Deputy CEO for Novatel in Bulgaria and successfully manage Bulgarian team of professionals.

He has an MBA degree from Warwick Business School, UK and Bachelor of Business Administration (BBA) from ESLSCA Business School, Paris France.

Dimitre has a strong track record in managing effectively the board in implementing and analyzing the strategic goals, he has solid knowledge and expertise to provide in depth operational and financial information which support decision maker process of the company and the Group. The multicultural experience of Dimitre is helping the company to have robust working relationships with customers, colleagues and stakeholders.

He is fluent in French, English, native Bulgarian, beginner knowledge of Italian and Russian.

Todor Georgiev

BD and Technology Director

Todor Georgiev has been Business Development and Technology Director of Novatel since 2016 with more than 20 years experience in Telecom and IT industry.

Todor joined Novatel’s team in beginning of 2016 as Business Transformation Manager with a goal to restructure the technical department and to develop new and modern telecom services to help Novatel to follow the international standards for innovative telecom services. Before Novatel Todor was on different senior management positions in various companies as ISG Technology UK and Telelink Bulgaria.

Todor Georgiev holds a master degree in Telecommunications from the Technical University of Sofia and Master of Business Administration from Warwick University UK.

Kamen Georgiev

Sales Director

Kamen Georgiev has been Sales Director of Novatel since 2014 after more than 4 years with the company and 9 years of experience in the telecommunication industry.

Kamen joined Novatel`s team in 2010 as Manager Corporate Sales. He has been later appointed as a Sales Director, responsible for the sales strategy of the company. Since 2015 Kamen has been deeply involved in the transformation of Novatel from a pure Telecom provider to Integrated Telecom and Managed IT Services provider. Before Novatel, Kamen was part of Interoute`s sales team based in Prague, working with enterprise customers from Central and Western Europe and USA.

Kamen Georgiev holds a bachelor degree in Telecommunications from the Technical University of Sofia. He has a specialization in the field of 3G/4G mobile technologies from the University of Twente in Enschede, the Netherlands. Currently, Kamen is pursuing an Executive MBA at IE Business School in Madrid, Spain.

Core Expertise

Our team’s expertise covers all for core aspects of building and supporting a smooth working corporate IT infrastructure.

NETWORK SECURITY

NETWORKING

TELEPHONY

DATACENTER TECHNOLOGIES

Network

We operate extensive, fully-owned, national DWDM network with 39 PoPs in the largest cities in Bulgaria.

About Our Network

We operate extensive, fully-owned, national DWDM network with 39 PoPs in the largest cities in Bulgaria. Our backbone network extends to several border-crossing interconnects with Turkey, Greece, Macedonia, Serbia and Romania.

As part of the Deutsche Telekom group we stick to the highest industry standards in operations and maintenance.

 

National Network

International Network

Testimonials

Here are some of the recommendations and testimonials, provided by our customers.

A very warm testimonial…

John Doe

IT Director, ABC Technology

Compliance

The management and Board of Magyar Telekom Group are unanimous in their commitment that the Magyar Telekom Group will conduct all business activities in accordance with the highest legal and ethical standards.

The management and Board of Magyar Telekom Group are unanimous in their commitment that the Magyar Telekom Group will conduct all business activities in accordance with the highest legal and ethical standards. In support of this commitment the Magyar Telekom Corporate Compliance Program has been developed. Novatel, as member of the Magyar Telekom Group, undertakes all the responsibilities and commitments derived from the Group Corporate Compliance Program by implementing it fully in its business activities.

The Corporate Compliance Program applies to all bodies, organizations, directors, officers and employees of the Magyar Telekom Group as well as to consultants, agents, representatives, and all other persons or bodies who carry out work on behalf of any company within the Group. Additionally, we expect our business partners, suppliers and customers to aid us in this effort by acting in a similarly ethical manner. As such, certain aspects of the Magyar Telekom Corporate Compliance Program, apply not just to Magyar Telekom Group employees, but also to third parties with whom we do business.

The Magyar Telekom Corporate compliance program has been designed to ensure that the Group conducts its business to the highest standards of awareness, training, commitment, and adherence to applicable laws and regulations. To do so requires the implementation of policies and procedures that address potential compliance risk areas together with identifiable mechanisms for reporting, investigating, monitoring, and correcting cases of suspected or actual non – compliance.

Form of Submitting Complaints and Comments

Complaints and Comments can be submitted by phone, letter, e-mail or to the Magyar Telekom Ethicsline.

  • Magyar Telekom Ethicsline at +36 1 458 7780 +36 1 458 7780
  • The Magyar Telekom Ethicsline is available 24 hours a day, 365 days a year.

Reporting persons may also submit questions and reports via email at mukodesikodex@telekom.hu; or via letter to the following address:
Group Compliance Director
1013 Budapest
Krisztina krt. 55
HUNGARY
Or
By contacting the Group Compliance Director (+36 1 458 7030)

Complaints and comments may be submitted anonymously.

RESOURCES

Corporate Responsibility

Novatel, as a part of Deutsche Telekom Group is a regional leader in IT&C services – in accordance with their mission – sustains the long-term development principle, including an important role towards the issue of corporate citizenship.

Novatel, as a part of Deutsche Telekom Group is a regional leader in IT&C services – in accordance with their mission – sustains the long-term development principle, including an important role towards the issue of corporate citizenship.

As a part of the society, we have to assume an active role in solving social problems. From another point of view, the Group, as an employer, has an important role towards its employees.

The Company sustains with a high importance the digitally isolated social layers through the possibilities given by its activity and services, showing the hidden potential of these ones. The Group also supports important objectives of the society, providing a role model, too.

General Conditions-bg (download PDF).

CONTACT OUR TEAM

Contact Form (About Us)

Contact Us

Address:

2 Kukush str., SIEMENS Building, office 102
1309 Sofia, Bulgaria

Telephone: +359 2 986 04 05

Fax: +359 2 986 04 06

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